FAQ'S

* Can my toddler use The Loken Brand Polish?

Yes, The Loken Brand Polish is safe for all ages, from toddlers to Seniors.

*  What makes your products Vegan and Cruelty free?  

 

Our Nail polishes are 10 free. They do not contain 10 of the harmful chemicals found in many nail polish brands:

Dibutyl Phthalate, Toluene, Ethyl Tosylamide, Formaldehyde Resin, Camphor, Paraben, Animal by-product, Xylene or Fragrance.

 

Our lip balms and glosses are mixed with Shea butter, Castor Oil,Essential oils, Vitamin E and Beeswax.  

* How long does your polish last?

 Our polish will last for one year or more. However, if left untouched it may separate or clump. If it separates or clumps, we recommend adding no more than a drop of water and shaking it a few times.

 

*How long does your Lipgloss and other cosmetics last?

6 MONTHS

 

Because Preservatives are not added to prolong shelf life. We recomend that all products be replenished after 6 months.

 

* Are your products handmade? 

Yes, all of our products are handmade and packaged by us. We do not use Private Label outsourcing. 

 

 

*What happens if I need assistance with tracking or if need to edit my shipping address, etc?

When your order has been processed and is ready to be shipped, you will receive a shipment confirmation email. The confirmation email will contain your order details,  tracking number and the shipping method that you chose at checkout. 

Most of our orders are shipped within 1 business day after the order has been placed. However, we do have a 1 to 2 week turn around time in the event of postal delays.  

 

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@Loken_Kosmetiks